Motley Fool ETF Investor Subscription Terms of Service

These Terms and Conditions are an agreement between you ("you") and The Motley Fool Australia, Pty Ltd ("The Motley Fool," "Fool Australia," or "we"), PO Box 104, Isle of Capri, Qld 4217, by which we provide you access to our service, Motley Fool ETF Investor (the "Service"), an online share investing service that provides share recommendations and insights into the stock market.  By subscribing to, and using the Service you are agreeing to be bound by all applicable terms and conditions.

Financial Services Guide 

Prior to subscribing, please review our Financial Services Guide (FSG). By subscribing to and using the Service, you specifically acknowledge that you have received, read and understood our FSG. 

Warning – General Advice Only

The Service provides investing commentary and recommendations for buying and selling shares of publicly traded ETFs.  As stated in our FSG, The Motley Fool (AFSL 400691) provides only general financial advice.  That is, the information contained in the Service has been prepared without taking your personal circumstances into account.  You should therefore consider the appropriateness of the advice we provide in light of your own objectives, financial situation or needs before acting on any of our recommendations.  Before buying any of our recommendations, you should also review any product disclosure statement (PDS), prospectus or other disclosure document provided by the issuer.

You may email your comments and questions about our coverage and our member services team will endeavour to respond to them directly to you via email or via telephone.  Whether our response is via email or via phone call, we will not (and cannot) address your specific investment situation and our comments will not constitute advice that a specific security, strategy or action is suitable for you.  If you feel you need personalised advice, please consult your accountant or other finance professional.

You therefore agree that all commentary, statements of opinion and recommendations found in the Service and any related material as well as any communication from Fool Australia to you (including in any emails or discussion forums) is general advice only and we have not taken into account your personal objectives, financial situation or circumstances when preparing or providing such information.  You further agree that you bear all the responsibility for your own investment research and investment decisions.

All Services are Provided by Fool Australia

The Service and all related content are provided exclusively by Fool Australia.   While we may look at our parent or affiliates' publications for international stock ideas, all share recommendations have specifically been adopted by one of the Services' respective advisors and provided to you by Fool Australia.

You acknowledge that the general financial advice is provided to you solely by Fool Australia in its capacity as an AFSL holder.

ETF Performance

The Services' returns are hypothetical and based on the percentage change between the ETF price at the time of recommendation and the current or sell price (if the position has been closed) at the time of publication. Brokerage, taxes and any other associated costs are not taken into account.

Please remember that investments can go up and down.  Past performance is not necessarily indicative of future returns.  Performance figures are not intended to be a forecast and we do not guarantee the performance of, or returns on any investment.

Subscription, Payment; Automatic Renewal

The Service is available only by subscription, meaning that you sign up for a set term.

All service fees are due in advance. Regardless of initial term, your subscription will automatically renew for one year terms, after the expiration of the initial term, until you notify us of your decision to terminate your membership. Accordingly, you agree that your subscription fee will be billed automatically at the beginning of each renewal period.   For information on the cost of the Service, please consult our FSG.

Currently, you can pay for your subscription via credit card or PayPal. If you indicate that you wish to pay via PayPal, you will be transferred to the PayPal website to complete the purchase. Please note that once on the PayPal site you are subject to PayPal's policies and terms of service, which are completely outside of The Motley Fool's control.

Prices published on Fool.com.au are quoted in Australian dollars and are inclusive of GST and all other duties and taxes, as required by law. The Motley Fool cannot issue refunds or withhold from your subscription fee any amounts for GST.  If you think you are entitled to a GST refund, please contact the Australian Tax Office.

The Motley Fool reserves the right to increase the Service's subscription fee or institute new charges upon reasonable notice.

Cancellations

The ETF Investor Service is available only by subscription, meaning that you sign up for a set term. All Service fees are non-refundable, except as required by Australian Consumer Protection statutes.

On occasion, the Service may provide a trial offer. Only one such trial may be taken per household and per email address at any given point in time. In addition, there is a limit of one trial per person and per email address in any six-month period unless otherwise stated in the offer.  You will be charged up front for your membership, via the payment method you provide.

You may cancel your membership at any time by contacting [email protected]. If you cancel your subscription within 30 days of renewal, you will receive a full refund for the applicable term.  Except as expressly stated in these terms, after this 30-day period, all fees are non-refundable except as required by Australian Consumer Protection statutes.  Also, under our Anti Money Laundering procedures, Fool Australia will not issue you a refund totalling more than $5000 in any six-month period without additional verification as to your identity. 

Please note: once a subscription is cancelled, you will no longer have access to any of our content including without limitation past recommendations, articles and special reports.   You acknowledge and understand that any material you wish to retain must be downloaded or printed prior to termination of your subscription. Otherwise, you lose the right to do so. 

Access to the Service

If you are a first-time subscriber, you will need to provide Fool Australia with your name, email address, and billing and shipping addresses.  You certify that all information you provide is accurate. You also agree to maintain and update your information as necessary so that it remains accurate and current. If any information you provide is inaccurate or not up-to-date, The Motley Fool reserves the right to cancel your subscription.

You will also be asked to create a password.  You will need this password in order to access the Service.  The Service should only be accessed by paid Fool Australia members.  Accordingly, you agree not to forward any Service-related content to any third party without Fool Australia's written permission.

Disclaimer

The Service bases its recommendations and forecasts on techniques, information and sources believed to be reliable in the past and at the time of publication. However, The Motley Fool does not warrant the completeness or accuracy of the information presented. We make no promises that the Service will be delivered to you on an uninterrupted, timely, secure or error-free basis. To the maximum extent permitted by law, Fool Australia, its affiliates and their respective directors, officers and employees disclaim any liability for any loss or damage arising from your use of, or reliance on the information provided. If the law prohibits this exclusion, Fool Australia hereby limits its liability, to the extent permitted by law.

Modification or Discontinuation  

The Motley Fool reserves the right to modify, suspend or discontinue all, or part of the Service.  In the event we discontinue the Service, you agree that we may transfer your subscription to another Fool Australia service of equal or greater value. Of course, you may cancel your membership to the new service at any time and receive a pro-rated refund for the remainder of your subscription term. Without limiting any of the foregoing, you agree that if this Service is discontinued, The Motley Fool's only obligation to you is to provide you with a pro-rated refund, at your request.

Intellectual Property

Our Content is protected by Australian and international copyright, trademark and other intellectual property laws and is the property of Fool Australia and/or providers of the Content under licence.  "Content" means any information, mode of expression, or other material found published by Fool Australia including without limitation our recommendations, writings, graphics and all other features.

All Content is intended for individual, non-commercial use only. You may download or print one copy of any material.  Any other copying, distribution, storing, transmission or re-dissemination of any kind, is prohibited without The Motley Fool's prior written permission.  Aside from opening yourself up to liability, distributing our Content to other sites and individuals is unfair to our members who pay good money to receive our Content. So please don't do it.

Privacy

All personal data you provide to Fool Australia is maintained in the United States of America.  By subscribing and using the Service, you consent to our transferring and handling the data under the terms of our Privacy Policy, which is incorporated by reference.

If you are using PayPal to pay for your subscription, PayPal is processing payment and we do not have access to your credit card information.  Accordingly, you agree that Fool Australia has no responsibility or liability for PayPal's privacy practices.

Changes to these Terms and Conditions

We may change these terms at any time, but we will post a notice on the Service's website of any material changes.  Your continued use and access of the Service means that you accept any new or modified terms.

General Information

If any part of this Agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Victoria, Australia.

Last Updated: 10 August, 2022