Temple & Webster share price soars 25% on record FY24 result

This online retailer is taking market share through tough times.

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The Temple & Webster Group Ltd (ASX: TPW) share price is launching into the stratosphere this morning after releasing its full-year FY24 results.

Shares in the online retailer are up 25% to $11.88 in early morning trade. For context, the S&P/ASX 200 Index (ASX: XJO) is mostly flat at 7,810 points.

Temple & Webster share price jumps on growth

Here are the key figures from the company's FY24 result:

What else happened in FY24?

The financial year saw the online furniture and homewares retailer take a greater slice of the industry. As a result, Temple & Webster now holds a 2.4% market share, surging 31% from the prior year. CEO Mark Coulter explained this move, stating:

Despite significant cost-of-living pressures, Temple & Webster has once again bucked the trend with another great set of results for FY24. Revenue was up 26% year on year in a market that was down 4%.

According to today's release, 57% of all Temple & Webster orders are now made by repeat customers. Meanwhile, new customer orders increased year-on-year from 491,000 to 654,000 — a significant achievement considering the ongoing wallet-squeezing of interest rates.

However, the full-year result had some weak points. For example, revenue per active customer declined sequentially from $477 to $461. Furthermore, increases in advertising and wages (along with $4.7 million in one-off costs) bumped the company's EBITDA down 43%.

The company decided to use its strong balance sheet in FY24, announcing a buyback on 28 May. Up to $30 million worth of Temple & Webster shares will be repurchased. Yet, the share price has slipped ~5% since the announcement.

What did management say?

Temple & Webster's CEO Mark Coulter shared optimistic sentiment towards the company hitting its mid-term goals with the help of AI. Coulter said:

Our mid-term target is to reach $1 billion-plus annual sales and we are progressing well against our strategic goals, which includes developing leading AI/data capabilities in our category. Our internal AI team has developed a Generative AI ('Gen AI') 'solutions in a box', which is now powering a suite of tools from product recommendations to live chat interactions with customers.

Already, we have seen millions of dollars of cost base savings, and conversion rate improvements of >10% due to the AI initiatives at are live on site.

On this, the company's presentation noted a 30% reduction (as a portion of revenue) in customer service costs and merchant fees due to AI-derived efficiencies.

What's next for Temple & Webster?

The online retailer provided a glimpse into FY25 today. In an attached trading update, Temple & Webster recorded a 26% revenue increase year-on-year for 1 July to 11 August.

Approximately $1.8 million of Temple & Webster shares have been repurchased since 17 June. Coulter stated, "Our $30 million on-market buyback will continue to improve shareholder returns in the absence of more accretive opportunities."

Elsewhere, the company has appointed Cameron Barnsley as its new chief financial officer.

Temple & Webster share price recap

The Temple & Webster share price is up 39.5% over the past year, outstripping the 20.6% rally across the consumer discretionary sector.

After today's rally, the company's shares are only 11% away from their 52-week high.

Motley Fool contributor Mitchell Lawler has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has positions in and has recommended Temple & Webster Group. The Motley Fool Australia has recommended Temple & Webster Group. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

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