Medibank share price slumps ahead of major shutdown and cybersecurity overhaul

The company shut down major systems and close retail stores this weekend.

| More on:
Man in a wheelchair at a desk, checking his computer.

Image source: Getty Images

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Key points

  • The Medibank share price is down 0.2% right now, trading at $2.975
  • Its fall comes amid news the company will be shutting down some of its major systems as part of a planned move to safeguard its network from hackers
  • It follows October's major cybersecurity breach 

The Medibank Private Ltd (ASX: MPL) share price is in the red on Friday amid news the company will be shutting down its systems to undertake a cybersecurity overhaul this weekend.

The company famously suffered a cyberattack in October that saw criminals take off with the personal – and often sensitive – data of 10 million Australians.

The Medibank share price is $2.975 right now, 0.17% lower than its previous close.

Created with Highcharts 11.4.3Medibank Private Ltd PriceZoom1M3M6MYTD1Y5Y10YALLwww.fool.com.au

For comparison, the S&P/ASX 200 Index (ASX: XJO) is up 0.38% at the time of writing – spending its first morning in the green since Monday.

Let's take a closer look at the latest from the private health insurance company.

Medibank share price slumps amid cyber shutdown news

The Medibank share price is defying the market's gains this morning.

Meanwhile, the company is preparing to take its Medicare and ahm systems offline from 8:30pm AEDT tonight to strengthen its security protections and undertake maintenance. Its retail stores and customer contact centre will also close on Saturday.

It clarified there's been no suspicious activity detected since 12 October and the company apologised for any inconvenience caused by this weekend's works. Continuing:

This is the next necessary phase of our ongoing work to further safeguard our network, called 'Operation Safeguard'.

Since the cybercrime we have bolstered existing monitoring, added further detection and forensics capability across the Medibank system and network, and have scaled up analytical support via specialist third parties.

IT security experts from Microsoft will be onsite at the company's Melbourne headquarters to complete the operation, which has been in the planning stages for several weeks.

Latest on Medibank data hack

Medibank is also continuing to analyse stolen data the group behind its cyberattack published to the dark web.

It confirmed the number of customer files impacted by the breach remains the same. It will soon begin to contact customers who had limited provider related data made public, such as provider number, admission date and discharge date.

The Medibank share price is still 16% lower than it was before news of the attack broke. It is also down 14% year to date and 11% over the last 12 months.

Comparatively, the ASX 200 has dropped 5% in 2022 and 2% since this time last year.

Should you invest $1,000 in Medibank Private Ltd right now?

Before you buy Medibank Private Ltd shares, consider this:

Motley Fool investing expert Scott Phillips just revealed what he believes are the 5 best stocks for investors to buy right now... and Medibank Private Ltd wasn't one of them.

The online investing service he’s run for over a decade, Motley Fool Share Advisor, has provided thousands of paying members with stock picks that have doubled, tripled or even more.*

And right now, Scott thinks there are 5 stocks that may be better buys...

See The 5 Stocks *Returns as of 3 April 2025

Motley Fool contributor Brooke Cooper has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has positions in and has recommended Microsoft. The Motley Fool Australia has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on Financial Shares

A woman sits at her computer with her chin resting on her hand as she contemplates her next potential investment.
Financial Shares

Up 53% in a year, why is this ASX 200 financial stock leaping higher again today?

Investors are sending the ASX 200 financial stock soaring on Wednesday. Let’s see why.

Read more »

Woman with an amazed expression has her hands and arms out with a laptop in front of her.
Financial Shares

Why this top broker just upgraded AMP shares

Let's see which broker has become bullish on the financial services company.

Read more »

A man holds his hand under his chin as he concentrates on his laptop screen and reads about the ANZ share price
Financial Shares

What's happening with the AMP share price on Thursday?

A lot of AMP shares are changing hands on Thursday. But at what price?

Read more »

A man leans forward over his phone in his hands with a satisfied smirk on his face although he has just learned something pleasing or received some satisfying news.
Financial Shares

Why now is the time to buy Macquarie shares at 'a top value price'

Down 20% in 2025, these experts say Macquarie shares are now in bargain basement territory.

Read more »

A male investor sits at his desk looking at his laptop screen holding his hand to his chin pondering whether to buy Macquarie shares
Financial Shares

Macquarie put a price target of $2.90 on GQG Partners shares

A leading expert is very bullish on this stock.

Read more »

A woman sits at her computer with her chin resting on her hand as she contemplates her next potential investment.
Technology Shares

Surging earnings and a slumping share price: Should I buy this ASX 200 tech stock today?

With profits and earnings soaring and shares down in 2025, is this ASX 200 tech stock too good to ignore?

Read more »

Man pointing at a blue rising share price graph.
Share Gainers

Guess which ASX 200 stock just surged 16% in today's crashing market!

How is this ASX 200 stock leaping higher in Monday’s tumbling market?

Read more »

A young woman sits at her desk in deep contemplation with her hand to her chin while seriously considering information she is reading on her laptop.
Financial Shares

Up 52% in 6 months, is this $22 billion ASX 200 stock now a sell?

A leading expert expects lower interest rates will negatively impact this surging ASX 200 stock.

Read more »