A new reason behind Telstra Corporation Ltd's share price tumble

The Telstra Corporation Ltd (ASX:TLS) share price hit a new 4.5-year low as the telco faces a $10 million fine for misleading customers. But is the stock set to bounce?

| More on:
a woman

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Just when you thought sentiment towards Telstra Corporation Ltd (ASX: TLS) has bottomed, news that the telco is facing $10 million in fines could not have come at a worst time with its share price hitting a more than six-year low.

The competition watchdog has served court papers to Telstra alleging that Australia's largest telecommunications group misled 100,000 customers on charges relating to third-party apps and videos, according to the Australian Financial Review.

Telstra has pretty much admitted to the breach and will refund customers (to a tune of at least $5 million) affected by the Premium Direct Billing (PDB), where Telstra mobile subscribers are charged for third-party services through their phone bill.

Telstra supporters will think the potential fine and refund is pocket change to a company that coughed out around $1.3 billion in interim dividends alone. There isn't much chance the telco will have to cut dividends just on this issue.

However, as big banks like Commonwealth Bank of Australia (ASX: CBA) and Westpac Banking Corp (ASX: WBC) are finding out through the banking Royal Commission, a blow to management reputation can have a big impact on share price performance.

There are already a number of big headwinds buffeting Telstra and allegations that the telco misled customers over 2015 and 2016 even after knowing about the wrongful charges is an additional distraction for management.

The stock has been out of favour with investors in a rising interest rate environment, which reduces the appeal of its dividend yield. This has also come at a time when Telstra is cutting its dividend due to competitive pressure on earnings from the NBN and its mobile rivals such as TPG Telecom Ltd (ASX: TPM).

Sure, it isn't only Telstra in the doghouse. TPG, Vocus Group Ltd (ASX: VOC) and Amaysim Australia Ltd (ASX: AYS) are also under intense pressure from these macro factors.

Their underperformance is plain to see with the S&P/ASX 200 Telecomms (^AXTJ) (ASX:XTJ) index crashing by nearly 28% over the past year when the broader S&P/ASX 200 (Index:^AXJO) (ASX:XJO) is up by around 1%.

However, the latest troubles to hit Telstra provides another reason for investors to stay away, despite its seemingly decent yield.

The fact is, there are stocks that can provide both a generous yield and decent profit growth (and growth is something that is elusive to Telstra).

Mining giant BHP Billiton Limited (ASX: BHP) is one that readily comes to my mind, while the expert at the Motley Fool have another that they believe is a solid income stock for 2018.

Click on the free link below to find out for free what this stock is and why it should be on your radar.

Motley Fool contributor Brendon Lau owns shares of BHP Billiton Limited, TPG Telecom Limited, Vocus Communications Limited, and Westpac Banking. The Motley Fool Australia owns shares of and has recommended Telstra Limited, TPG Telecom Limited, and Vocus Communications Limited. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on ⏸️ Investing

A white and black robot in the form of a human being stands in front of a green graphic holding a laptop and discussing robotics and automation ASX shares
Technology Shares

Joining the revolution: How I'd invest in ASX AI shares right now

Advances in artificial intelligence (AI) could usher in a new industrial revolution. Here’s how you can invest in it.

Read more »

Close up of baby looking puzzled
Retail Shares

What has happened to the Baby Bunting (ASX:BBN) share price this year?

It's been a volatile year so far for the Aussie nursery retailer. We take a closer look

Read more »

woman holds sign saying 'we need change' at climate change protest
ETFs

3 ASX ETFs that invest in companies fighting climate change

If you want to shift some of your investments into more ethical companies, exchange-traded funds can offer a good option

Read more »

a jewellery store attendant stands at a cabinet displaying opulent necklaces and earrings featuring diamonds and precious stones.
⏸️ Investing

The Michael Hill (ASX: MHJ) share price poised for growth

Investors will be keeping an eye on the Michael Hill International Limited (ASX: MHJ) share price today. The keen interest…

Read more »

ASX shares buy unstoppable asx share price represented by man in superman cape pointing skyward
⏸️ Investing

The Atomos (ASX:AMS) share price is up 15% in a week

The Atomos (ASX: AMS) share price has surged 15% this week. Let's look at what's ahead as the company build…

Read more »

Two people in suits arm wrestle on a black and white chess board.
Retail Shares

How does the Temple & Webster (ASX:TPW) share price stack up against Nick Scali (ASX:NCK)?

How does the Temple & Webster (ASX: TPW) share price stack up against rival furniture retailer Nick Scali Limited (ASX:…

Read more »

A medical researcher works on a bichip, indicating share price movement in ASX tech companies
Healthcare Shares

The Aroa (ASX:ARX) share price has surged 60% since its IPO

The Aroa (ASX:ARX) share price has surged 60% since the Polynovo (ASX: PNV) competitor listed on the ASX in July.…

Read more »

asx investor daydreaming about US shares
⏸️ How to Invest

How to buy US shares from Australia right now

If you have been wondering how to buy US shares from Australia to gain exposure from the highly topical market,…

Read more »